Professional Profile
Delivery leadership with deep telecom execution and modern AI product focus.
I bring a Computer Science background and two decades of enterprise delivery across telecom and IT, leading initiatives from initial requirements through production handover. My recent work expands this foundation into SaaS and compliance-focused AI systems.
- Strong delivery governance across scope, risk, dependencies, and stakeholder alignment.
- Hands-on architecture and integration mindset with API, data, and operations awareness.
- Proven scale in high-reliability environments where rollout control and uptime are critical.
Impact & Scale
Representative outcomes from enterprise delivery and product execution.
20+
Years in IT and telecom delivery
€1M+
Programs managed with full governance
2,000+
Enterprise site deployments
10+
SaaS / app deployments delivered end-to-end
65k
Compliance records ingested in SaaS MVP
Experience
Progressive leadership across operators, vendors, and product-driven initiatives.
AgereAI
Founder | AI Engineer
Founder building production AI automation products with an engineering + delivery mindset, including AgereOne and VeritasActa from architecture through production rollout.
- Delivered AgereOne as an AI profile SaaS with RAG interactions, Stripe subscriptions, plan-based entitlements, and usage control guardrails.
- Delivered VeritasActa as a sanctions screening SaaS with audit-first ingestion, evidence provenance, and explainable matching/reporting flows.
- Designed RAG and retrieval/evaluation loops with explicit quality, latency, and cost control targets.
- Built agent workflows for operational use-cases with tool-use, routing, failure handling, and production-safe automation patterns.
- Led end-to-end MVP cycles from product framing to architecture, implementation, iteration, and measurable outcomes.
NOS
Customer Corporate Project Manager
- Owned end-to-end delivery lifecycle for enterprise customer programs, from kickoff through production handover.
- Led cross-functional delivery teams and vendor streams, aligning scope, schedule, quality, and contractual outcomes.
- Drove governance cadence with stakeholders through status reporting, risk control, issue resolution, and decision tracking.
- Managed rollout readiness, runbooks, cutover planning, and controlled rollback decision-making in high-reliability environments.
- Strengthened project execution practices through leadership, coordination discipline, and continuous improvement across teams.
Prior roles at NOS
- Wholesale Delivery Manager: Coordinated multinational telecom deliveries and weekly governance with operators.
- Production Manager: Built and led a cross-functional infrastructure support function, enabling project teams with operational and technical coordination.
- Project Manager (ISO20000): Executed readiness and compliance-aligned delivery activities.
Ericsson Telecomunicacoes
Telecommunications Engineer
- Delivered multimedia and core platform integrations including IMS telephony, MMS-C, SMS-C, and IPTV-related services.
- Provided pre-sales and delivery support with .NET and SQL-centric solution components.
- Operated Oracle, MS SQL, Unix/SUN, and Windows environments under production support constraints.
AMS | American Management Systems
Programmer Analyst
- Developed telecommunications software components and supported implementation planning.
Lear Corporation
Computer Science Engineer
- Administered HP-UX and Microsoft environments and supported Y2K readiness and software delivery.
Selected Projects
Recent and legacy builds that demonstrate architecture, delivery, and execution depth.
Compliance AI SaaS
VeritasActa
Sanctions screening platform built end-to-end with auditability-first architecture, explainable matching, and evidence-bound reports.
- Stack: FastAPI (Python), Next.js (TypeScript), Supabase, Elasticsearch, Celery/Redis, Cloudflare R2, LiteLLM.
- Ingested and normalized ~65,000 records from 8 sanctions sources.
- Implemented snapshot versioning and checksum provenance for audit trails.
- Built search modes (strict/balanced/broad) with transparent scoring logic.
AI SaaS
AgereOne
SaaS platform for AI-powered professional profiles, combining RAG interactions, subscription billing, and role-based access.
- Designed product and architecture from idea through production rollout.
- Integrated Stripe subscriptions, feature gating, and usage controls.
- Stack: Next.js, TypeScript, React, Supabase (Postgres + pgvector), OpenAI.
Public Sector SaaS
ParknGo
Pioneering mobile parking payment and municipal management initiative for Portugal, covering enforcement workflows, permits, and analytics.
- Full backend build with .NET/C# and SQL Server (schema, triggers, stored procedures).
- Integrated SIBS, ANSR, and SMSC with multi-channel payments.
- Implemented and operated in production across 2 cities during its active rollout phase.
Automation Portfolio
AgereAI.io Playbooks
Evidence-driven workflow automations that connect LLM agents to practical business operations.
- Case studies document architecture, run logs, and outcome evidence.
- Focused on practical implementations over conceptual demos.
iOS App
LxDiscover
Explore Lisbon and Portugal through curated guides to landmarks, culture, and hidden places.
- Built and published as a native iOS app.
- Includes curated content and original photography.
Core Skills
Recruiter-facing capability map across delivery, architecture, and AI execution.
Delivery & Leadership
Program Management
Project Management
Stakeholder Governance
Risk and Dependency Control
Agile / Scrum
Architecture & Integration
Solution Architecture
Systems Integration
API and Data Flows
Operations Readiness
Engineering & Data
SQL (Oracle, MS SQL)
Database Design
.NET / C#
Python
Performance Tuning
Testing
Monitoring
Deployments / Release Management
Troubleshooting
AI, Cloud & SaaS
AI Automation Delivery
RAG Product Features
Elasticsearch Search Design
Supabase Auth and Data
Stripe Billing Integration
Education & Certifications
Education
- Computer Science Degree (5-year), Universidade Nova de Lisboa - Faculdade de Ciências e Tecnologia
- MS in Applied Artificial Intelligence (attendance), Universidade Nova de Lisboa - Faculdade de Ciências e Tecnologia
- Postgraduate in Project Management, Universidade Nova de Lisboa - Faculdade de Ciências e Tecnologia
Certifications
- PMP - PMI Project Management Professional · CPMAI — PMI Certified Professional in Managing AI · PRINCE2 Foundation
- Certified Scrum Master · Certified Scrum Product Owner
- Google Cloud Digital Leader · IBM Applied AI · Stanford Machine Learning
- PCAP - Certified Associate Python Programming · MCSE
Honors & Awards
ParknGo Solution
Achieved the 1st edition "XProject" award by GlobalN in 2003 for the innovative ParknGo solution.
InfoTrip Project
Recognized as a Finalist in the "Prémio Milénio Sagres/Expresso" award by Expresso in 2004, showcasing the InfoTrip solution.
Wireless Positioning Solutions
Earned an Honourable Mention at the 7th edition of the "Prémio do Jovem Empreendedor" award by ANJE in 2007 for pioneering Wireless Positioning Solutions.
Contact
Available for AI delivery, technical program management, project management, and solution architecture roles.
LinkedIn: linkedin.com/in/carlosmcsm
Location: Lisbon, Portugal · Open to remote/hybrid international teams